Articles
Plain answers about the kit that heats and powers your home.
Servicing, costs, faults and warranties for heat pumps, solar, batteries and chargers.
EV chargers · 1 min read
Does a home EV charger need maintenance?
A little.
Read moreWhole energy home · 1 min read
Who do you call when your heat pump, solar or battery breaks?
Usually the installer first, then the manufacturer if it's under warranty.
Read moreWhole energy home · 1 min read
Is your home energy system covered by your home insurance?
Partly.
Read moreGivEnergy owners · 1 min read
GivEnergy in administration: what happens to your warranty?
A warranty is only as good as the company behind it, so a manufacturer warranty from a company in administration may not be honoured.
Read moreGivEnergy owners · 1 min read
Who supports GivEnergy systems now?
Your installer is the first call, and independent engineers can service and repair GivEnergy batteries and inverters.
Read moreGivEnergy owners · 1 min read
GivEnergy battery not charging or discharging: what to do
Check the app's battery mode, schedule and reserve level first, then the isolators.
Read more