Plain answers about the kit that heats and powers your home.
Servicing, costs, faults and warranties for heat pumps, solar, batteries and chargers.
Everything about your kit, in one place.
Heat pumps
Air source or ground source, any make.
Read the guideSolar PV
Home insurance tends to stop at storm and fire.
Read the guideBattery storage
Cell health, BMS faults, firmware and inverter problems, covered, with monitoring that tracks every charge cycle.
Read the guideEV chargers
Wallbox, cable and connector, any brand.
Read the guideHeat pumps
How often does an air source heat pump need servicing?
Once a year.
Read moreWhat does a heat pump service cost in the UK?
A one-off annual service usually costs between £120 and £180.
Read moreHeat pump maintenance: what you can do yourself and what needs an engineer
You can keep the outdoor unit clear and watch your settings and pressure.
Read moreWhat does a heat pump warranty actually cover?
Usually parts for a set number of years, and sometimes labour for less.
Read moreSolar panels
Does home insurance cover solar panels?
Often, but only as part of the building and only for events like storm, fire or theft.
Read moreDo solar panels need maintenance?
Very little, but not none.
Read moreHow much does solar panel maintenance cost?
A standalone inspection usually costs from around £100 to £200.
Read moreHow long does a solar inverter last, and what does replacing it cost?
Most string inverters last 10 to 15 years, well short of the panels.
Read moreSolar panel insurance: what does it cover, and do you need it?
Solar panel insurance protects your panels, inverter and battery against damage, theft and breakdown.
Read moreEV chargers
GivEnergy owners
GivEnergy in administration: what happens to your warranty?
A warranty is only as good as the company behind it, so a manufacturer warranty from a company in administration may not be honoured.
Read moreWho supports GivEnergy systems now?
Your installer is the first call, and independent engineers can service and repair GivEnergy batteries and inverters.
Read moreGivEnergy battery not charging or discharging: what to do
Check the app's battery mode, schedule and reserve level first, then the isolators.
Read more